ComplaintsforLoCost Medical Supply, LLC
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Complaint Details
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Initial Complaint
01/07/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Order#********** Date of purchase 1-2-2024 $16.+I ordered two urinary leg bags from this company.What I received were a bunch of plastic sanitary bags.Called customer service,and was assured a replacement was on its way.Told me to take ;pictures of mistaken items.I did and if LoCost says I didnt,they're lying.Never received so much as an email,about the mistaken items or when or if a replacement was coming.Complained again to customer service,and received a long rambling response,that answered none of my concerns.In their entire wherehouse they can't locate two leg bags.How convienient.This whole thing stinks.Since when does someone mistake plastic bags for leg bags.I'm certain I am never going to receive the items I paid for.A waste of sixteen dollars.This is some kind of scam.Customer response
01/07/2024
The item in question was successfully delivered to me on Saturday January 6.
Thank you to LoCost,and BBB for your assistance.No further action is necessary.
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Contact Information
2780 Peachtree Industrial Blvd
Suite A
Duluth, GA 30097-7910
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.