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ComplaintsforMoes Southwest Grill
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Howdy I wrote this email to this company a few weeks ago after a horrible experience Hi there this company has staff that has drinking & smoking going on, on the job secondly I asked for a kids Mini Masterpiece ********** was rang up for a veggie one I added lime rice **************** & they threw it on the grill then off quickly but not long enough to melt the cheese they also didn't ask me what I wanted for a drink & just gave me a cup they are prejudice here at this location because I seen them ask other people (white) what they wanted and everything including nice and neatly fixing their food ( meaningful handling) my foil in the kids meal had other stuck piece's of food on it like they give me something that was already used to my experience there's discrimination going on they had so many people touching things without gloves & masks & the dinning area was filthy & smelled of old food none of the ***** were fresh they was old & had been turning ******** on the top also there wasn't any forks or napkins at **************** as well respectfully ******
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.