ComplaintsforAtlanta Auto Way, LLC
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Complaint Details
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Initial Complaint
12/28/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
On 12/14/22 I purchased a 2010 Infinity G37 from Atlanta Auto Way llc. I specifically asked was the ********************* ok no major issues. I was told no this is an excellent car. I could not preform a pre buy inspection because the cars check engine light was not on. I was told this car has no issues so therefor no check engine. I purchased the car for $6,000 and the very next day check engine light comes on and the car begins to lurch and bounce as if the transmission was bad. I was able to drive very slow and get to Infinity dealer and had to pay $178.00 out of pocket for a diagnostic. I then had to have the car towed to Atlanta Autoway which lead to towing expense. The car was worked on and I picked it up and next day very same experience except now it will not drive! It is currently in a stores parking lot. I did not seek out a mechanic special something I had to fix especially during Christmas which is now ruined. I also do not feel that they want to address the issue of a bad transmission and are simply sliding cost to me to help them fix are car they misrepresented. In addition I am spending money for towing, uber and the inconvenience of not having a car. I would say that I want repair but owner stated he wants me to pay! Im already paying in unexpected expenses connected to this daily!Customer response
12/29/2022
Hi I have been in touch with the owner and at present he is trying to help fix this issue. I would like to properly give him this opportunity if he is willing to help.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.