ComplaintsforLush Nail Bar Senoia LLC
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Complaint Details
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Initial Complaint
04/15/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I called on Wednesday 3/30 to get prices and make an appointment for my friend and daughter to get a set of acrylic nails which I was told would be $35 so we arrive at 1pm on Friday 4/1 and was greeted and asked what we wanted and I specifically said they both wanted a full set of acrylic and that my daughter wanted hers a cow print so we were told to sign in and have a seat. I left and went shopping and upon returning to pay the ****, I was charged $115 and when I asked why so much I was told they both got gel AND acrylic but was never asked nor told about these ridiculous charges. I reached out to the owner,********************* and she responded that my daughter got the cow print which normally costs $20 extra but since it was her birthday they gave us a $10 discount which still doesnt add up correctly and I also noticed that no sales tax was charged either. They were both tipped for their services (before we got to the register, so altogether they received $125 for a very poor job that was quoted to be only $70 and the owner hasnt responded back to me
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.