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ComplaintsforImpressive Works, LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
***** was hired to do rehab on a property located at **************. Shortly aafter renting the property we found out that he did not put a complete HVAC system in unit he just put an A/C. Also, the unit down stairs A/C keeps shutting off and tripping the breaker. After Several phone calls he said he would go out and fix the problem. Today is 01/13/2023 and we still didnt hear from *****. We hired another contractor to come in and clean up he mess he caused in both units. He is unprofessional and very rude! This man is dishonest and not trustworthy.Business response
04/05/2023
The contract in question was between me and the owner. I completed the job doing more than the scope entailed. This miserable woman a sad overweight disgrace for a property manager stepped in, never knowing the scope or details of the contract and had a problem with me from the start wearing her ignorance badge of honor.
The A.C replacement was never in the scope only repair and tune up however I took up the cost of replacing one of the units since it was vandalized beyond repair and everything worked well.
Time is money and I have no time to deal with ignorant people.
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Contact Information
2576 Pendergrass Ct
Ellenwood, GA 30294-6234
Business hours
Today,Open 24 Hours
MMonday | Open 24 Hours |
---|---|
TTuesday | Open 24 Hours |
WWednesday | Open 24 Hours |
ThThursday | Open 24 Hours |
FFriday | Open 24 Hours |
SaSaturday | By Appt. Only |
SuSunday | By Appt. Only |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.