Business ProfileforKeyway Property Management

Please be careful when applying to properties through this company. We reached out about a property that was listed on their website as available. I constantly emailed and called about the availability of the property. The application fees are $50 each and didn’t want to waste $100 on applications because I’ve heard how a lot of lease offices prey on applicants with the application fees and keep their money, knowing they’ll receive multiple applications. I applied at 11:20am and paid my fees only to receive a text 15 minutes later that the property wasn’t available anymore. I was told I had 30 days to transfer my app and fees to another property, but was told that they had no other properties at the time that met what I was looking for. I asked them “I just paid you guys less than an hour ago, does this sound fair?” I was transferred multiple times, the receptionist and manager Linda was extremely rude , nonchalant and had no empathy. They really thought it was ok to keep my money for an application that wasn’t processed because the property was gone before the application was submitted. After multiple calls, I was told I’d get a refund by the manager Linda , but she was extremely rude and had zero empathy. Be careful. I’m hoping I really get a refund for my waste of time and hope no one is a victim to their plans to just collect application fees on properties that aren’t even available. Even right now, the property still shows as available on their site.