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ComplaintsforGuaranteed Auto Sales
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/18/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I purchased a car a few weeks ago and to be honest the car is great but I was mislead on the title being processed. I was told that I had 45 days to get the title and stuff processed and told that it would be an extra 118 for tax and title and THEY would process it for me soon. Its been 3 weeks and I cant even get in touch with anyone and honestly I just want the extra I paid for the information to be processed and ill go do it myself....but this is very unprofessional and inconvenient and dangerous. To anyone looking to buy a car from them: The cars are good, but either get the title yourself or just dont do business at all. I cant afford to be arrested or have my car towed or etc because im in a very tight situation. I worked really hard to get this car and I seriously hope this is resolved quickly...Initial Complaint
06/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I Purchased a vehicle Early/mid May title was signed and supposed to be processed by dealership. However, over 30 days later process still hasnt started through the *** office and business will not answer the phone after several attempts and FB messages. Will be filing a lawsuit and also attempt to have dealership license revoked because this seems to be a common problem with them.Initial Complaint
09/19/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
purchased a car 6 weeks ago and paid tax/title fees. No title to date, wont answer any form of communication. Location is bogus and never heard of them.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.