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Find a Location

The New You Recovery House, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforThe New You Recovery House, LLC

    Skilled Nurses
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.73/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/5/2021

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    The New You Recovery House, LLC provides cosmetic surgery recovery services. 

    Products & Services

    Post-Operative Care
    Cosmetic Surgery Supplies
    Plastic Surgery Supplies
    BBL Pillows
    Lipo Foam
    Compression Garments
    Scar Treatment Products
    Post-Op Transportatoin
    Airport Transportation

    Business Details

    Location of This Business
    135 Habersham Dr, Fayetteville, GA 30214-7302
    BBB File Opened:
    5/27/2021
    Years in Business:
    8
    Business Started:
    7/13/2016
    Business Started Locally:
    7/13/2016
    Business Incorporated:
    7/13/2016
    Accredited Since:
    8/5/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    By Appt. Only
    T:
    By Appt. Only
    W:
    By Appt. Only
    Th:
    By Appt. Only
    F:
    By Appt. Only
    Sa:
    By Appt. Only
    Su:
    By Appt. Only
    Business Management
    • Mr. Prince Martins, President
    • Ms. Roslyn Griffin RN, Clinical Director
    Contact Information

    Principal

    • Mr. Prince Martins, President

    Customer Contact

    • Mr. Prince Martins, President
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/30/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    On ****** I had an elective surgery-hired ******** and her "new you" company. I was quoted ****.00/signed contract for her services. During the time I was in her care I got several different charges for services she did not provide. I've had several issues with her/company. Communicating with her is mute at this point. I continued to get random charges for 2 weeks after I left her care for services I did not agree to or was in my contract. Per my contract I paid ****. Overall, I paid a total of $2570 for the fraudulent charges she kept applying to my card. My sister called & spoke with ******** and she agreed to refund me, apologized for the incorrect charges. She credited my card back. But, today 6-30-22 she recharged my card for the full *** after she agreed that she over charged and mischarged me. I have battled with her for over a month now over these charges and I am reaching out for you to help me. She is a scam and charged my card without my consent or discussing it with me. I need this refunded immediately in the *** of $1320.
    Read More

    Customer Reviews

    15 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kay M

    5 stars

    05/08/2024

    # New you nursing agency review from a family member view.Like the old saying It takes a village well this Agency has been a village to my family ( sister) for the last week. From pre- op, airport, surgery day, medication, unexpected hospitalization, those nurses NEVER LEFT HER SIDE.They communicated with me from ************** and assured she was in the best care. The nursing staff is gentle, kind, polite, respectful and attentive to your care. It was such a blessing to meet ********************* during my visit also. Ladies, dont cheat yourself out the best POST-** care, spend the money to save your life.

    Local BBB

    BBB Atlanta & NE Georgia

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