15 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Kay M
5 stars05/08/2024
# New you nursing agency review from a family member view.Like the old saying It takes a village well this Agency has been a village to my family ( sister) for the last week. From pre- op, airport, surgery day, medication, unexpected hospitalization, those nurses NEVER LEFT HER SIDE.They communicated with me from ************** and assured she was in the best care. The nursing staff is gentle, kind, polite, respectful and attentive to your care. It was such a blessing to meet ********************* during my visit also. Ladies, dont cheat yourself out the best POST-** care, spend the money to save your life.Review from Austin F
5 stars09/08/2023
10/10 I had an amazing experience. Would recommend to anybody. Super friendly and super educated. Dont waste your time looking anywhere else for your post op needs.
The New You Recovery House, LLC Response
09/12/2023
Thank you so much! It was a pleasure provide exemplary surgery transportation service to you! You will always be a part of the New You family!Review from Michelle S.
5 stars06/14/2023
I highly recommend this service. Not sure how I could have recovered that first day/night after surgery without their compassionate help. They put my mind at ease & thought of every possible detail. Water bottles already loaded with electrolytes, straws (so I didnt need to sit up to drink), crackers, soup, etc. This team was professional, attentive, knowledgeable, & caring from my first phone call to them & on. They felt like family.The New You Recovery House, LLC Response
06/15/2023
Thank you so much! It was a pleasure provide exemplary ***************** to you! You will always be a part of the New You family!Review from Samone J
5 stars05/04/2023
Surgery is difficult; recovery shouldnt be. The level of care and luxury accommodations that was provided was amazing. From the moment I woke up, THE NEW YOU RECOVERY staff was waiting for me in a BENZ SPRINTER filled with pillows, juice etc. I had two people with me overnight, a driver took me to my follow up appointment the next day (and wait for me the entire time), back to my hotel, and then another team member helped me bathe, laundry, garment cleaning and cleaned up soiled bedding. All while making sure I was comfortable and safe. What Im saying is all I did was breathe and they TOOK CARE OF EVERYTHING. The professionalism is off the charts but my fav part was how awesome the team was. Surgery is emotional and super hard. I def felt like I was truly being cared for by a long lost friends lol. The conversations I had with my driver was the best. The New You Recovery team took care of my mind and my body. I really cant say thank you enough. ????????Review from Coral A
5 stars04/26/2023
I had an amazing experience with the new you team as a whole. Everyone went above and beyond to make sure my needs were taken care of. At all hours of the day and night I felt secure and looked after by everyone. Everyone was so professional and so friendly. It made my experience better than it was. I would definitely recommend them again and again.The New You Recovery House, LLC Response
04/28/2023
Thank you for allowing us to provide exemplary care. We appreciate you and thank you very much! Always a pleasure to be of service.Review from Dana E
5 stars03/22/2023
Amazing experience!!! The team was so professional from day one and so attentive to my needs. They made my recovery a success and gave me peace of mind. Highly recommend!!!Review from ME T
5 stars12/15/2022
I highly recommend the New You Team for post-op care. I was taken care of like family and they made sure that I had everything I needed, so I could focus on resting. The post-op supplies were a plus. The service was truly amazing.The New You Recovery House, LLC Response
12/16/2022
Thank you for allowing us the opportunity to provide post-op care and it was such a pleasure having you as a valued client.
Review from Janet B
1 star10/05/2022
This place should be shut down immediately! They have unlicensed nurses and they have Cnas do things out of their scope of practice such as giving injections,administer medication without having any license to do so the state needs to look into this immediately!The New You Recovery House, LLC Response
12/16/2022
Hi,
We are a legal ************** register by the ****************. Our licenses can be found on the ********** of ********* Health website. All of our nurses undergo a series of testing such as, a criminal background check and fingerprinted by the state. Their licenses are verified by the Georgia ********** of ********* Health. The nursing staff consist of RN's, LPN's and CNA's. Our CNA's only provide medication reminders to the patient while in our care.
Review from Yaya J.
5 stars10/01/2022
Being an out of town patient. I was nervous and anxious about how my experience would be.New You exceeded my expectations. ******************** and her entire team was wonderful, from my airport pick up to the my airport drop off. everyone was friendly, caring and experienced. If you are having surgery on the ******* ** area please use New You Recovery you will not be disappointedReview from Alissa B
5 stars08/31/2022
OMG...Amazing!!! Listen ********, ********* ****************************** and ******** are Amazingly Gifted. I had no idea what my recovery would completely consist of until after speaking with ************** an hour, yes one hour before my surgery. When my mother made the call that morning literally one hour before being rolled back to the operating room, ******** and her Gifted Team of Nurse Expert sprang into action to aid in my recovery. (New you recover team), they were very skillful, knowledgeable, professionals, we really appreciate everyone. thank you.The New You Recovery House, LLC Response
12/16/2022
It was a pleasure providing exemplary service to you!
Customer Review Rating
Average of 15 Customer Reviews
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