Business ProfileforOmega Med Spa

I havebeen a long time patron of Omega Med Spa for YEARS and always had GREAT service when seeing ****** for laser hair removal. ****** is no longerat Omega but she referred me to ********* and ****- to continue my service. My 1st experience with both of the ladies was pleasant. Two days ago, I had another visit with ****- that I thought went well. But during thetreatment, I mentioned to her that none of my previous treatments hurt this bad. I continuedto speak on the discomfort but no adjustments were made. After the service, I paid and left. I went back into the office to ask a question and ****, the receptionist, was not at the desk. I yelled for someone but no reply. I heard voices in the treatment room so I headed that way. I had just left out but saw **** laying on the bed that I had just got off of and **** cursing about how "I (****) don't give a F**K what treatment she got from ******, she will get whatever the F**K treatment I give her" and she kept going on about my service and ******. I said I heard you and I will NEVER be back. I walked out. I walked back in and asked **** for my money back and for her to cancel my next appt. I was SOOO UPSET. I feel she was burning my face on purpose. She asked me what I heard and went on to speak ill of ******. Yesterday, I called to speak to **************** to share my experience but instead got *******, the office manager who apologized, also spoke ill of ****** and in the same breath justified ****'s behavior. All that to say- I will NEVER return to Omega for ANYTHING and if you go, be sure you want the same service **** wants to give you. It's unfortunate that the likes of **** and ******* are representing Omega. It was nothing like that when ****** was there.