17 Customer Reviews
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Review from Darlene M
5 stars06/29/2023
Excellent job by ************************* and his crew!!! Very professional and courteous. Wrapped all furniture, no damages, and everything was put in it's proper place at the new house!
OTM Moving & Storage, LLC Response
06/30/2023
Thank you so much ******* for your wonderful review. We are very excited to hear all went great with your move and you were happy with the services provided. We appreciate you and your business. Thank you, OTM ManagementReview from barb c
1 star02/20/2023
Worst moving experience of my life and I am 77. I paid for FULL insurance coverage. They damaged every piece of wood furniture including 4 period antiques. They "lost" an original oil painting worth ****. They denied all the claims. I am shocked at the number of good reviews.Use this company at your own risk.OTM Moving & Storage, LLC Response
02/27/2023
Thank you, *******, for your review. Good, bad,or ugly we are always happy to receive feedback from our clients as this helps us strive to do better. We are very sorry for any damages that occurred. With reviewing over your claim, *** has offered to have our restoration specialist come out and repair 6 out of the 8 items that were claimed. The only two items denied was due to being packed by owner, which means we didnt have knowledge of what the items were, and you had declined doing a detailed inventory coming out of storage. Unfortunately, these items are not in our storage and to our knowledge all items have been delivered. We are certainly happy to still have our restoration specialist come out to you to complete any repairs needed for the claimed furniture items. Please give our claims manager a call at ************ and we can proceed with scheduling to have our restoration specialist come out to you.
Thank you,
OTM ManagementReview from Barry S
5 stars06/16/2022
Our movers ************************* did a great job! Would highly recommend this company for your next move. Everyone was professional from the office personnel to the movers. Great experience.OTM Moving & Storage, LLC Response
10/07/2022
Thank you so much ***** for your wonderful review. We are happy to hear you had a great experience. We appreciate you and your business. Thank you, OTM ManagementReview from Ann R
5 stars05/12/2022
Great experience! ************************* and his crew were friendly, professional and thorough. Price was reasonable as well. Highly recommend OTM Moving Company!OTM Moving & Storage, LLC Response
05/20/2022
Thank you so much *** for your wonderful review. We are very happy to hear you had a great experience. Please let us know if you need any future moving help. We appreciate you and your business. Thank you,OTM ManagementReview from Donna T
5 stars02/19/2022
Driver ************************* 2/10/22. Excellent service. Polite, arrived on time, quick and professional. Would definitely use them again and refer.OTM Moving & Storage, LLC Response
03/03/2022
Thank you so much ***** for your wonderful review. We are always happy to hear when our customers are satisfied with their service. We greatly appreciate you and your business. Thank you,OTM ManagementReview from Charlene P
5 stars02/06/2022
We were scheduled for a Mon move and received a confirmation text on Saturday. They called 30 min before arrival. There was a crew of three. They started work immediately. We had packed most of our **** sq ft house. They wrapped furniture and finished our packing in three hours. They had us unloaded and wrapping material cleaned up within two hours. We provided them lunch but they would not eat until they were leaving. We'll be moving again soon and will definitely be calling OTM Moving. I'll remember names this time. They deserve the recognition for a great job!!OTM Moving & Storage, LLC Response
02/10/2022
Thank you so much ******** for the wonderful review. Our company goal is to provide the best service possible and I'm so happy to hear that is what you received. We are so lucky to have an amazing team we have. We appreciate you and your business and look forward to working with you.Thank you,OTM ManagementReview from Reagan W
5 stars02/03/2022
I regret not finding OTM Moving and Storage sooner. ****** is always incredibly professional and accommodating. I am not organized by any means and had a 26ft truck packed to the brim. ****** and his team handled our move seamlessly. We had several sentimental pieces of furniture and it was handled with extreme care. I had such a great experience with ****** and his team that I immediately booked them for my sisters move a week later! I will certainly be a repeat costumer and be recommending them to friend and family in the future!OTM Moving & Storage, LLC Response
02/10/2022
Thank you so much ****** for the wonderful review and referrals given. We are so happy to hear everthing went smoothly with your moves. We greatly appreciate you and your business. We look forward to hearing from you in the future. Thank you,OTM ManagementReview from Marigrace L
5 stars02/02/2022
I highly recommend this company for your move. After my scheduled moving company canceled, On the Move Became my saving ***** and I wish I had known about them from the beginning. Definitely would have been my first choice. I was moving across town and downsizing. I lived in a townhome with a tricky entrance, and the crew handled everything with quality and professionalism. My furniture was wrapped and protected so carefully. Communication from this company was superb, from obtaining a quote, to follow up to make sure everything was successful. What I truly appreciated was the helpfulness of suggestions on how to pack certain items prior to my move and then handling and packing of the items I wasn't able to complete before the move. My stuff arrived all in one piece and unscathed. As we know moving can be stressful and I appreciated their assistance in all ways to help make this move go smoothly.OTM Moving & Storage, LLC Response
02/10/2022
Thank you so much for your wonderful review! We are so glad we were able to help out last minute and its always great to hear we are providing exceptional service. We greatly appreciate you and your business. Thank you,OTM ManagementReview from Guia N
5 stars01/31/2022
The entire process from start to finish was very easy and pleasant. Receiving a quote from ******* was fast and easy. She was very responsive via e-mail and was able to get my quote out to me in a timely fashion. It was a cold and snowy day when I moved. My movers, ****** and ********** were great sports! They were able to move my stuff out in less than an hour. They wrapped things for extra protection and handled everything with great care. They graciously moved all my furniture into the right rooms at the new place. Highly recommend this company and ******** ******* and **********OTM Moving & Storage, LLC Response
02/10/2022
Thank you so much Guia for your wonderful review. We are so pleased to hear that you had a great experience all around with our company. We definetly have a spectactular team. We greatly appreciate you and your business. Thank you,OTM ManagementReview from JB B
5 stars01/19/2022
************************ and ***** great job! Will use company again. Very professional and courteous.OTM Moving & Storage, LLC Response
01/20/2022
Thank you so much for your review. We are so happy to hear everything went great with your move and we will be happy to help you anytime. We appreciate you and your business. OTM Management
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