Business ProfileforDustys Home Improvements

I signed a contract for work with his company, we agreed that half of payment was to be paid up front & the other half of payment was to be made when completed. *****/2024 work began. We immediately saw issues with the work being done & made Dusty aware. In the beginning our bathroom was flooded twice, our shower surround was installed elevated from the bathtub itself, all of our bathroom fixtures were installed misaligned, the shower plumbing wasn't installed correctly, there was never any drainage installed for the bathtub, & so much more. Dusty came out on day 4 for final payment because he estimated that the job was going to be done in 5 days. I was naive to believe him. From then on it was constantly hearing it's going to get done tomorrow, by Friday, Monday, it'll get done this week, I'll be there first thing in the morning (then no one shows or no one calls/texts/reached out to let us know they aren't coming). Even as I'm writing this he said he'd be here and he's not. I have call logs and text messages to show how we've tried to reach out to him and constantly track him down and we receive little to no response. Meanwhile consistently finding more issues with work being done (I have pictures and videos). I've personally asked him for his license information because he has it advertised licensed & insured and he avoided giving his license and only provided his insurance company. For nearly 8 weeks we've been told work would be complete and there's no end in sight. I finally told him that I was going to dispute final payment then he started threatening that it would cost me more if I disputed because it was going to cost him in payroll fees, etc. I told him it was not my problem, he wasn't supposed to have final payment until the work was completed per our contract/initial agreement. He still insisted that it was going to cost me if I disputed. All we want is for the work to be done, his license information, & for him and his business gone without any threats.