Business ProfileforGainesville Motorsports

Bought a brand new SeaDoo (most expensive model offered). After waiting nearly a year and a half (and paying for it during that time) I finally received it. Damage to the front hull. They simply stated they would "buff it out". I get it home and the entire dashboard had fallen out on the drive home (was not installed properly). I have to take it back in and get that fixed. I also have to get the gouges in the hull repaired. While getting the gouges fixed I bought a 9 year ceramic coating to protect the black paint ($2k). Get it home from them installing the dashboard correctly and find that they did not attach the steering plastics correctly and a huge gap was around the steering assembly. Had to leave it with them to get that fixed too (still a brand new ski, not even been broken in, and we are now at the 2 year mark I have been paying on this thing). That was supposed to take a week or so, but instead took them multiple months at which time they completely destroyed my ski (see photos in attached documents). I wrote a letter to BRP (see docs below) they contacted the dealership, I finally got my ski back damaged, and wrote a second letter (see docs below) and their response was to simply give me a credit to buy some accessories. So I literally have a brand new ski I have been paying on for 2 years now and not got to use, and it is already all scratched up, banged up, filthy, and all pads are completely sunbleached. And their response to this is to offer me a credit to their accessories. (there are many more details too, lost my cover bag, etc. those details are all in the letters I wrote and attached below)