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Find a Location

Jacky Jones Sales and Service has 1 locations, listed below.

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    Business ProfileforJacky Jones Sales and Service

    New Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Jacky Jones Lincoln is a used car dealership.

    Products & Services

    Used Cars, Certified Pre-Owned Cars

    Business Details

    Location of This Business
    2850 US 129 S, Cleveland, GA 30528
    BBB File Opened:
    1/23/2003
    Years in Business:
    36
    Business Started:
    9/22/1987
    Type of Entity:
    Corporation
    Alternate Business Name
    • Lanier Lincoln-Mercury, Inc.
    Related Businesses
    Hours of Operation

    Primary

    M:
    8:30 AM - 6:00 PM
    T:
    8:30 AM - 6:00 PM
    W:
    8:30 AM - 6:00 PM
    Th:
    8:30 AM - 6:00 PM
    F:
    8:30 AM - 6:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Dennis Greene, CEO
    Contact Information

    Principal

    • Dennis Greene, CEO

    Customer Contact

    • Dennis Greene, CEO
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/08/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had my towed to Jacky Jones Lincoln in December. They told me that I needed a steering column. I called my insurance company and then called them back. I told them not to touch my car until the adjuster sees it. They replaced it anyway. I called and called to try and find out the status of my cars completion. It took over a month to finally get my car back The side panel on the drivers side back door was cracked when I showed up to the dealership over a month later. The service manager ****** told me that he would order the part and replace it. For free. He has ignored my calls. I stopped by the dealership and he would come out and talk to me. I called to let them know that when they replaced the steering column the wires in my speaker system or something were loosened. I get a lot of static even if the radio is not on. No one there would assist me. Still need parts and static is still happening months later.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

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