Business ProfileforCoastal Rentals, Inc.

RENTED THIS (7/16/23-7/23/23) V**ATION **** FOR 8 PEOPLE 4 ADULTS, 4 CHILDREN ON 11/29/22. GOT A PHONE CALL IN LATE JUNE 2023 INFORMING ME THAT OUR BALCONY AND THE **** WERE UNDER REPAIR. IF WE STILL WANTED THE **** THEY WOULD REDUCE COST BY 50%. I ASKED IF THEY HAD OR KNEW OF ANY OTHER **COMMODATIONS IN THE **** FOR 8 PEOPLE. I WAS TOLD NO. WE AGREED TO STAY AND THEY DID REDUCE COST. UPON ARRIVAL WE NOTICED THE ENTIRE BUILDING WAS UNDER MAJOR STRUCTURAL REPAIR. THERE WAS NO ADDITIONAL PARKING AVAILABLE, SEE PHOTO. I CALLED ******************* (OWNER) HE ADVISED WE SHOULD DOUBLE PARK 2ND VEHICLE IT WAS "APPROVED BY THE COUNTY". DURING THE COURSE OF THE **** A NOTE WAS PUT ON WINDSHIELD AT LEAST TWICE STATING "DO NOT PARK HERE". UPON ENTERING **** TEMPERATURE WAS 83 DEGREES, AFTER SEVERAL ATTEMPTS TO GET **** ********* CALLED ******************* ASKING FOR SOMEONE TO COMEOUT AND LOOK AT IT. HE TOLD ME NO ONE WOULD COME OUT ON A SUNDAY, BUT HE ALREADY HAD SOMEONE COMING OUT 1ST THING MONDAY TO LOOK AT IT. (INDICATING HE KNEW THERE WAS A PROBLEM). WHEN I ASKED HIM WHAT WE SHOULD DO HE SAID "TOUGH IT OUT" AND HE WOULD PAY FOR BOX FANS. MY WIFE AND I SPENT THE ***** IN A HOTEL DUE TO HER HEART CONDITION. THE OTHER FAMILY STAYED. ON MONDAY MORNING THE ** GUY SHOWED UP TO FIX ****, AFTER REPL**ING A PART AND HOSING DOWN OUTDOOR **** HE GOT IT COOLING SOME WHAT. HE INFORMED US THAT HIS BOSS HAD TOLD ******************* THEY WERE GOING TO STOP COMING TO REPAIR THESE ****S BECAUSE AFTER REMOVING EXTERNAL ****S FROM THE SUPPORT BALCONIES TO A CORNER WITH NO VENTILATION (4 ****S P**KED TOGETHER). SO BASED ON THAT THEY ALL KNEW THERE WAS A PROBLEM WITH ** ****S BECAUSE OF MOVING THEM FROM THEIR ORIGINAL LOCATION. TEMPERATURE NEVER GOT BELOW 77 DEGREES THE ENTIRE ****. WE COULD NOT OPEN OUR WINDOWS BECAUSE THE SCREENS WERE SHREDDED. ******************* ASKED US TO LEAVE TWICE DURING THE **** STATING HE WOULD REFUND OUR MONEY. WE HAD NOWHERE ELSE TO GO.THIS **** SHOULD NOT BE RENTED DURING THE CONSTRUCTION.