ComplaintsforMcCall's HVAC
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Complaint Details
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Initial Complaint
08/16/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
McCall's HVC was called and a appointment was set. He was here for about 1 1/2 hours, Did Diagnostic which I agreed to $85.00.....He checked outside and side all was good and they presided into the attic to check that system, said he removed two 5 gallons bucket full of water he asked if he could flush the water down the toilet , my wife said no . he said ok then never informed us there would be a $75.00 charge to take the water outside and dump in my yard....then he Charge $65.00 for thermostat . when i installed it myself. Thermostat setup/install, this did not happen... the air worked lightly , for one day, now it is not working , i contacted the owner, he said to pay first the total bill OF $415.00 then he will send someone. we are outraged and hot...Business response
08/25/2021
SEE ATTACHED
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.