Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Additional Information

Not BBB accredited

Additional Information for Kelly Tours, Inc.

View full profile
Location of This Business
2788 Us Highway 80 W, Garden City, GA 31408-2930
BBB File Opened:
6/6/2006
Years in Business:
28
Business Started:
7/1/1996
Business Started Locally:
7/1/1996
Business Incorporated:
9/11/2015
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 1555003101 for this business, issued by City of Savannah (Chatham County)

These agencies may include:

City of Savannah (Chatham County)

PO Box 1027, 2 East Bay St

Savannah GA 31401

http://savannahga.gov/

BBB records show a license number of DOT# 1420430 for this business, issued by U.S. Department of Transportation

These agencies may include:

U.S. Department of Transportation

400 7th Street, SW

Washington DC 20590

Fax: (617) 4942783

http://www.fmcsa.dot.gov/

Type of Entity:
Corporation
Business Management
  • Mr. Donald C. Adams, Owner
Contact Information

Principal

  • Mr. Donald C. Adams, Owner
Additional Contact Information

Phone Numbers

Serving Area

We have office locations in Savannah, Macon, and Valdosta, Ga, plus locations in Jacksonville, FL, and Charleston, SC. All motor coaches originate from one of these locations. For school trips, the trip departure point and return point is determined by the lead teacher and the school. 

Service Type
Payment Methods
  • Payments can be made by visiting our website, www.kellytours.com, and clicking the 'Book or Pay' link on each trip's corresponding page. Payments can also be made over the phone with one of our reservationists or by mail. We accept payment in the form of all major Credit Cards, Personal Checks, Travelers Checks, and Cash. 
Refund and Exchange Policy
  • For Adult Group Trips - On multi-day trips less than $499, there is no cancellation penalty if a trip is canceled 45 days prior to departure. a $200 cancellation fee will be charged if cancellation occurs inside of 45-14 days before the trip date, and $300 if the trip is canceled within 14 days of the trip. Day trip payments are transferable, but non-refundable MINUS the cost of show(s) or event tickets.

    For Kelly Tours motorcoach trips of $500 or more, all payments are non-refundable. On these trips, Kelly Tours has purchased the Grup Protection Plan on behalf of all participants. 

    For cruises or trips involving airfare, all payments are non-refundable. Optional Trip Insurance Coverage is available for purchase. 

    For Student Trips - All payments listed on the provided flyer and marked as non-refundable will be non-refundable should a traveler cancel for any reason. All other payments will be refunded through Kelly Tours. Written notice must be sent to notify Kelly Tours of cancellation to [email protected] with the subject line “Cancellation”. The notice must include the traveler’s name, the primary contact’s name, telephone number, email and mailing address, group name and trip number. The refund will then be mailed out or credited back to the credit card used to make payment. Please allow up two weeks after cancellation notice is received for the refund to be processed.

    For Charter Groups - To insure a full refund of your deposit you must cancel 30 days prior to your departure date. For cancellations made 7 days or less prior to departure date, 50% of the total balance will be charged. For cancellations made once the trip is in progress, there will be no refunds. 

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.