Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

CrossFit C5Barbell has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCrossFit C5Barbell

    Fitness Center

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    90 Grayson Industrial Pkwy Ste 400, Grayson, GA 30017-4100
    BBB File Opened:
    12/7/2023
    Years in Business:
    4
    Business Started:
    6/2/2020
    Business Incorporated:
    6/2/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • C5Barbell, LLC
    Business Management
    • Coach Richie, Owner
    Contact Information

    Principal

    • Coach Richie, Owner

    Customer Contact

    • Coach Richie, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Need to get in shape? BBB has tips for joining a gym

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/07/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I joined the gym October 5, 2022 and signed a 6 month contract. Per the contract after 6 months I would pay the same rate but no longer be in a contract and could cancel anytime. In October 2023 I went to the gym to cancel my membership, but ******, the owner, talked me into freezing my account. The freeze would be for 3 months. On Monday December 4, 2023 I sent them a message on FB messenger "I want to cancel my membership. I have decided to train for a half Ironman. Do I need to come by to cancel?". They responded back "Hello. I will submit cancellation. You do not need to come by. Take care & Happy Holidays" Later that night I checked my checking account and noticed a pending charge of $212.00 for the gym. I messaged them "Is there a cancellation fee? I have a pending charge of $212." They responded "Yes. It was submitted yesterday when you cancelled. Thy you." I asked additional questions as to why because I read the membership policy and after 6 months I was free to cancel at anytime without being charged. They stated through messenger "After 6 months your price remained as a 6 month membership. In Nov of this year the 6 month started again. you cancelled a month into the 6 months (1st month was frozen so no charge)." I responded back with how could I start a new 6 month contract when my account was frozen and that is not what I signed. They responded "******, Let me clear a few pieces of what you are stating to clear your confusion. 1. Your acc was on hold. Accounts can only be placed on hold when they are active. The hold (holds your price and you are not paying during that time. 2. When you ask to cancel it moves from active (hold) to cancel. 3. The cancellation is an early termination fee for not completing that 6 math period. Thank you." To reiterate I only signed a 6 month membership from October 5, 2022 to April 5, 2022. From there I was paying the same rate but not in a contract.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.