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ComplaintsforKirk's Cuts Landscaping
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Complaint Details
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Initial Complaint
11/17/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
In February 2021, ***************** of Kirk's Cuts Landscaping signed a contract to tear down existing 42"x100' retaining wall of railroad ties and rebuild with paving stone w/top cap of $4,600. I was to make payments monthly til 3/4 of bal. was paid then they would start work. Due to the condition of wall collapsing I paid ****** Cut in full to start on wall in April.. **** paid additional $300 for some extra landscaping needed.I have called, text and left messages asking about the plan to start. Calls and text are not returned,, I am given one excuse after another. I have been patient and understanding. It is now October and nothing is done.Initial Complaint
09/26/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On Monday, July 5 Mr. **** came to my home to start a job of clearing out some trees in my back yard. This is the second job he has done for me. I received a call from Mr. **** asking for a deposit because he had to pay the cost of going to the dump. I was hesitant because I had a certified check for the full amount that he quoted me(which was $3700 and expressed my concern to him also stating that I didn't want any problems and I never paid anyone before the full amount without the work even being partially completed. He assured me that he wouldn't do that and I gave him the check. Three days went by and I didn't hear from Mr. ****. I called him and asked him what was going on and he said they were holding the check and he would be out the weekend. I said ok. He came out Saturday cut down a bit, said he'll be back and that was it for a while. I had to go out of town but I have a camera and my daughter keeps an eye on things I kept calling him and he says that he would come he doesntCustomer response
10/09/2021
Consumer indicated they have not heard from the company
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.