Business ProfileforCronic Chevrolet Buick GMC, Inc.

I bought a new 2020 Chevrolet Silverado 2500HD custom package in October of 2020. It had 15 miles and the 3-year/******-mile bumper-to-bumper warranty and 5-year/60,000-mile powertrain warranty. The finance manager talked me into an extended warranty for when the factory warranty expired to ******* miles. **** I wrecked my truck and the insurance totaled it out with ****** miles. **** when I went to cancel the warranty and get a refund for the rest of the policy. They are trying to tell me that it started when I bought the truck at 15 miles, but I was told by the finance manager (who is no longer with cronic Chevrolet) that it started after my factory warranty. Beside why would I need a warranty for the 1st ****** miles when I have the factory warranty, that just don't make any sense to by a warranty on top of the factory warranty, especially when it's already covered. So when I went to cancel it they said it started from when I bought the car and are trying to adjust what I get back as though it started at 0 instead of ******. That's what the warranty company said along with the dealership. I told them that's not what I was told and the new finance manager said the warranty starts when you buy it and not after the factory warranty and Saud it makes the warranty cheaper. Which is a bunch of c*** because I looked it up and extended warranty from the dealership are more expensive. Also for the dealership to be ****** warranty over the factory warranty and telling you should be criminal because if something happens, your factory warranty will cover the issue not the extended warranty. So they are ****** you something that they know is false and they are not telling you the truth about what they are doing. I just want what's right, the refund for what it's supposed to be, ****** to ******* and not 0 to ******* and for the dealerships not to be ****** false warrantys