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Find a Location

One Stop Home Restoration, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforOne Stop Home Restoration, LLC

    Remodeling
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 02/07/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    6. Address disputes forwarded by BBB quickly and in good faith.

    6A. Provide a response to each complaint that:
    • Is professional,
    • addresses all significant issues raised by the complainant,
    • includes appropriate evidence and documents supporting the business' position, and
    • explains why any relief sought by the complainant cannot or should not be granted.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    One Stop Home Restoration offers home remodeling and restoration services. 

    Products & Services

    Home Remodeling, Home Restoration

    Business Details

    Location of This Business
    Hartwell, GA 30643
    BBB File Opened:
    10/25/2022
    Years in Business:
    3
    Business Started:
    10/24/2020
    Business Incorporated:
    3/13/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Robert Kershner Jr., Owner
    Contact Information

    Principal

    • Mr. Robert Kershner Jr., Owner

    Customer Contact

    • Mr. Robert Kershner Jr., Owner

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    AWFUL !!!!Warning to customers!!! BEWARE!!!05/2023 Terrible quality and craftsmanship. ****** started our bathroom addition. I gave him floor plans and elevations with clear design and direction and construction plans. After the first two weeks after for not being there and finally seeing it in person, the whole project was a COMPLETE DISASTER.He installed the windows at different heights than the other bedrooms, used a brown shingle instead of matching the slate gray and black color, left the crawl space vents undone with no mortar around vent, used the wrong insulation in the ceilings, installed an outlet for vanity BEHIND where a mirror would be installed, and stuffed the ***** with insulation not allowing any circulation in attic. After discussing this with him personally, his excuse about the shingles and insulation was thats all they sold at the one local store closest to house And the rest was just how he thought it needed to be completed. Clearly with NO EXPERIENCE in construction or building. Then later, come to find out, that he didnt follow the plans dimensions and now there was a 2.5 difference in the bathroom space that was too large for the shower pans and we would need to install a new dummy wall in order to flush out shower walls. I quickly fired him and said I would do it myself or find someone better with actual craftsmanship and good quality. JUST TERRIBLE. ****** AND DONT GO WITH THIS EXTREMELY CHEAP AND UNPROFESSIONAL PERSON. ****** should never have a building license. CUSTOMERS BEWARE!!! DO NOT USE HIM and save yourself the misery project he started and NO way would I let him finish. I tried to call him and request money back so I can finish the project correctly and he wouldnt agree. I regret to have paid him prior to seeing the project personally and just through photos sent. I hope this review/statement changes his BBB rating so others will know that hes not an A rated business.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dan K

    1 star

    07/02/2023

    AWFUL !!!!Warning to customers!!! BEWARE!!! Terrible quality and craftsmanship. ****** started our bathroom addition. I gave him floor plans and elevations with clear design and direction and construction plans. After the first two weeks after for not being there and finally seeing it in person, the whole project was a COMPLETE DISASTER.He installed the windows at different heights than the other bedrooms, used a brown shingle instead of matching the slate gray and black color, left the crawl space vents undone with no mortar around vent, used the wrong insulation in the ceilings, installed an outlet for vanity BEHIND where a mirror would be installed, and stuffed the ***** with insulation not allowing any circulation in attic. After discussing this with him personally, his excuse about the shingles and insulation was thats all they sold at the one local store closest to house And the rest was just how he thought it needed to be completed. Clearly with NO EXPERIENCE in construction or building. Then later, come to find out, that he didnt follow the plans dimensions and now there was a 2.5 difference in the bathroom space that was too large for the shower pans and we would need to install a new dummy wall in order to flush out shower walls. I quickly fired him and said I would do it myself or find someone better with actual craftsmanship and good quality. JUST TERRIBLE. ****** AND DONT GO WITH THIS EXTREMELY CHEAP AND UNPROFESSIONAL PERSON. ****** should never have a building license. CUSTOMERS BEWARE!!! DO NOT USE HIM and save yourself the misery project he started and NO way would I let him finish.

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

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