Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/02/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
AWFUL !!!!Warning to customers!!! BEWARE!!!05/2023 Terrible quality and craftsmanship. ****** started our bathroom addition. I gave him floor plans and elevations with clear design and direction and construction plans. After the first two weeks after for not being there and finally seeing it in person, the whole project was a COMPLETE DISASTER.He installed the windows at different heights than the other bedrooms, used a brown shingle instead of matching the slate gray and black color, left the crawl space vents undone with no mortar around vent, used the wrong insulation in the ceilings, installed an outlet for vanity BEHIND where a mirror would be installed, and stuffed the ***** with insulation not allowing any circulation in attic. After discussing this with him personally, his excuse about the shingles and insulation was thats all they sold at the one local store closest to house And the rest was just how he thought it needed to be completed. Clearly with NO EXPERIENCE in construction or building. Then later, come to find out, that he didnt follow the plans dimensions and now there was a 2.5 difference in the bathroom space that was too large for the shower pans and we would need to install a new dummy wall in order to flush out shower walls. I quickly fired him and said I would do it myself or find someone better with actual craftsmanship and good quality. JUST TERRIBLE. ****** AND DONT GO WITH THIS EXTREMELY CHEAP AND UNPROFESSIONAL PERSON. ****** should never have a building license. CUSTOMERS BEWARE!!! DO NOT USE HIM and save yourself the misery project he started and NO way would I let him finish. I tried to call him and request money back so I can finish the project correctly and he wouldnt agree. I regret to have paid him prior to seeing the project personally and just through photos sent. I hope this review/statement changes his BBB rating so others will know that hes not an A rated business.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Hartwell, GA 30643
Business hours
Today,Closed
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.