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ComplaintsforT & G Plumbing
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Complaint Details
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Initial Complaint
09/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Plumbing company came to my house exposed my septic lid and left it open for **** months.Initial Complaint
09/28/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On Aug. 12, I contacted Tracy, owner of T&G Plumbing to help me find out why my water bill was over $3,700. I was then informed that there was a break in my main water line costing $3700 to repair it. I was then advised that a boring company needed to come out and dig up my yard to find the leak. After a couple days past, I was told that it would take the boring company too long to get me, so I was offered another solution; installing a new main water line vs finding the leak and repairing the old one. I went along with this, trusting this company's professional advise. I came into town on Labor Day weekend, and saw the completed job in person. Right away, I was very unhappy. My yard was dug up in multiple places, and their was pipe exposed in my yard which was concerning, as well as approx. 3ft of exposed pipe adjacent to the bridge going across the creek. This is unacceptable! I have called multiple times. The owner has yet to come out and inspect the work as he promised!
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.