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ComplaintsforThe Brickery
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My mother, *********************, took my two children (5 & 3) to eat dinner at The Brickery around 6:30pm 12/4/2023. My mother sent her pizza back because it was wrong. When the new pizza came out someone made a comment about there not being enough cheese of the pizza, the waitress explains and nothing else was said. Out of nowhere the owner, ********************, came to the table, threw the check on the table and said Im sick and tired of people coming in here expecting to eat for free when my mom tried explaining she didnt want anything free he interrupted her and yelled Let me finish. Get the f*** out of here and never come back. This is totally unacceptable behavior of a business owner and terrier my 3 and 5 year old.Business response
12/19/2023
We dispute the facts alleged by complatant. Details in attached document
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.