ComplaintsforJefferson Motor Co., Inc.
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Complaint Details
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Initial Complaint
01/08/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a truck on 11/09/2023 from Jefferson ***** I asked for work history and carfax on the vehicle and all records. I only received a paper with about 1/3rd of the true history and information of the vehicle. I had the truck about 2 weeks and it's been at another **** dealership (**********) for several weeks getting issues fixed that were reoccurring and on the true work history of the vehicle. I was lied to from the beginning about a lemon law buy back that l've had for over 30 days that they will not make it right.********** was able to obtain the work history on the vehicle and it was unreal the problems this vehicle has had, a lot of the warranty work that was done over and over was all done at Jefferson **** where I purchased the vehicle. If the sales manager had been honest and shown me the true history of the truck and all of the problems it had I would never have purchased it. I've contacted Jefferson **** multiple times and asked them to make things right and they only want to fix the vehicle don't want the vehicle fixed I want my money back for being scammed and the true history of the truck not being told. The truck is 4 years old now and according to the vehicle history has spent nearly 2 years of that time in a shop. Please contact me and can give the full story from top to bottom, ***** characters is not enough to write the true story. Thank you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.