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Find a Location

Resurgens Orthopaedic has 1 locations, listed below.

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    Business ProfileforResurgens Orthopaedic

    Orthopedic Surgeon

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6335 Hospital Pkwy STE 200, Johns Creek, GA 30097-1550
    BBB File Opened:
    8/23/2015
    Contact Information

    Customer Contact

    • Complaint Handler
    Additional Contact Information

    Fax Numbers

    • (404) 575-4555
      Primary Fax

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/15/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My PCP referred me to Resurgens for a joint injury. I was refused an appointment because of a past balance I was unaware of. I asked the representative, "Is this a refusal of medical care?" She said, "YES!" To know that a healthcare provider will refuse a patient service due to their inability to pay a hospital bill is scary. I would not entrust my life and safety in the hands of a medical physician or facility that refuses to render service to a patient in pain because of MONEY. Resurgens I hope this is not your policy, if so it's a dangerous policy. Just the thought of being rushed to a hospital (Resurgens) with a life-threatening emergency only to be told we can't treat you because you have an outstanding bill, you are not aware of, is SCARY! This has uncovered the reality of our healthcare system in the **. This is also another reason that people go outside the country for medical procedures. RESURGENS DO BETTER IN SERVING THE COMMUNITY!
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dawn H.

    1 star

    12/18/2021

    As a healthcare professional, Resurgens Orthopedics in *******, GA is the worst!! They advise that they provide services that they know they dont provide to trick you into making an appointment for disability paperwork. At appointment check-in they reconfirmed that they do disability work, which was the reason for the appointment. Then the nurse practitioner talks to you, gives same meds you already have from emergency room 2 days prior, but does NOT do disability paperwork the only reason for appointment. I tried to reach her attending physician but told he refuses disability paperwork after 2 hour wait. So why did they tell me to come to have my disability paperwork done there??I had to wait there 2 hrs and I was unable to walk or work after accident, and no disability paperwork performed. They billed BOTH my insurances and sent me to collections! They were paid over $440 by my 2 insurances and sent me to collections for $153.69!! Resurgens Orthopedics in *******, GA is unprofessional, greedy for money, and unethical!

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