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            Business ProfileTommy's Express Car Wash

            Car Wash

            Contact Information

            8160 Tara Blvd

            Jonesboro, GA 30236-3144

            Visit Website
            (470) 502-0520

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            8160 Tara Blvd, Jonesboro, GA 30236-3144
            BBB File Opened:
            7/21/2020
            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/27/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Hi, I purchased a one month car wash plan for $38.99 on 11/3/23 at *****'s Car Wash in *********, **, *****. On 11/22/23 I went in for a wash and the car wash damaged my driver's side mirror. I contacted this business by phone before I left the Premises, explained what had just happened and the ***************** on the phone said it wasn't anything he could do and to come back Friday when the manager will be there. So I waited till Friday and decided to call up there. I spoke to a manager and explained my situation and she told me if I didn't fill out some warranty claim sheet before I left, there is nothing they can do. The ******************* was talking to on the phone after it happened didn't mention anything about me having to fill out a warranty claim paper before I left. All he said was to come back Friday when a manager will be on-site. All I want is for them to pay for my driver's side mirror that got damaged in their car wash. They also have cameras all over the building so I'm sure it's all on camera as well. If you all could kindly help me get this situation resolved, I would greatly appreciate it. Thank you.
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            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Derrick B

            03/06/2024

            **************************************************** ...*****"S Has a RACIST TEAM LEAD NAMED ******** or "PAT" FAT WHITE WOMAN. REFUSED TO HONOR VETERAN DISCOUNT. Be aware of abuse by her. Has been charging my credit card 2 months after I canceled subscription!

            Local BBB

            BBB Atlanta & NE Georgia

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