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Find a Location

Custom Armoire Co. has 1 locations, listed below.

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    Business ProfileforCustom Armoire Co.

    Carpenter

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Jonesboro, GA 30328
    BBB File Opened:
    1/18/2022
    Years in Business:
    8
    Business Started:
    1/18/2016
    Business Started Locally:
    1/18/2016
    Business Incorporated:
    1/18/2016
    Type of Entity:
    Corporation
    Business Management
    • Michael Peterson, CEO/Owner
    Contact Information

    Principal

    • Michael Peterson, CEO/Owner

    Customer Contact

    • Michael Peterson, CEO/Owner

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/05/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Ordered a custom built bookshelf for living room and a mudroom shelf unit in October 2021. Atlanta Bookshelves never was unable to meet the install dates it committed to achieving. When they did come to install the unit, the units neither unit was not built to the specs provided, both units were damaged, both units were only partially installed, the workers left without notifying anyone that the work was incomplete. The living room bookshelf was installed on-top of floor protector cardboard, it was installed with the wrong doors, we requested fixed shelves and the unit delivered was adjustable shelves, and most importantly the unit was damaged. The mud-room unit was installed without side panels, when the installers returned for the 3rd attempt to complete the project they simply said they don't know what to do and left without providing a solution. We have not received a returned call since then. We paid upfront per the terms of the contract but have not received a completed project. After months of attempts to request Atlanta Bookshelves to return to complete the work, they simply stopped answering calls or returning emails.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mike W

    1 star

    03/02/2022

    They came out to my house, give me a contract to sign, took a 50% deposit. That was a year ago. No bookcases, no refund. They just basically stole my deposit. For a while they would answer my emails and give me half hearted excuses about not being able to get materials. now they just dont answer at all. Under no circumstances give *** or any of his people any money.

    Local BBB

    BBB Atlanta & NE Georgia

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