Current Alerts For This Business
According to information in BBB files, Brilliant Circle has a pattern of complaint alleging Repair Issues.
Specifically, consumers hire Brilliant Circle at a set price to cut trees and remove all debri from their yard. In most cases Brilliant Circle comes out and starts the job, but never follows through by completing the job. Consumers state they are left with trees, tree limbs, and trash in their yard in most cases. All consumers state they have reached out multiple times to try and have the job completed, but Brilliant Circle has failed to complete the job.
On February 16, 2024, BBB sent correspondence to Brilliant Circle to request their voluntary cooperation in resolving the unanswered complaints as well as their cooperation in eliminating the pattern of complaint; however, Brilliant Circle failed to respond. This aspect of the Business Profile will be updated once additional information becomes available.
6. Address disputes forwarded by BBB quickly and in good faith.
6A. Provide a response to each complaint that:
- Is professional,
- addresses all significant issues raised by the complainant,
- includes appropriate evidence and documents supporting the business' position, and
- explains why any relief sought by the complainant cannot or should not be granted.
At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- Jonesboro, GA 30236
- BBB File Opened:
- 2/8/2023
- Years in Business:
- 8
- Business Started:
- 4/16/2016
- Type of Entity:
- Sole Proprietorship
- Hours of Operation
Primary
- M:
- By Appt. Only
- T:
- By Appt. Only
- W:
- By Appt. Only
- Th:
- By Appt. Only
- F:
- By Appt. Only
- Sa:
- By Appt. Only
- Su:
- By Appt. Only
- Business Management
- Mr. Omari Lamar, CEO/Owner
- Contact Information
Principal
- Mr. Omari Lamar, CEO/Owner
Customer Contact
- Mr. Omari Lamar, CEO/Owner
- Additional Contact Information
Email Addresses
- Primary
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Customer Complaints
5 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
10/30/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
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