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Find a Location

In Motion Movers, LLC has 1 locations, listed below.

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    Business ProfileforIn Motion Movers, LLC

    Moving Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    413 Camelot Pkwy, Jonesboro, GA 30236-1703
    BBB File Opened:
    1/3/2023
    Years in Business:
    4
    Business Started:
    1/16/2020
    Business Incorporated:
    1/16/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. James Powers, Principal
    Contact Information

    Principal

    • Mr. James Powers, Principal

    Customer Contact

    • Mr. James Powers, Principal
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/04/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    I reached out to *****, who is the owner of "In motion movers" and requested this moving company to move my furniture in the month of November. ***** agreed and was available for the move date of November 30, 2022 and requested a deposit of $100 to reserve the day, and which I paid via Cash app. ***** also texted me the rates for a 2 man job of $250 for the first hour which included the truck, and $100 an hour after. I texted ***** the day before to confirm the time of 6pm to arrive at my address and he agreed. ***** and another crew member arrived late at 7:15pm on November 30, 2022 and then out of nowhere, ***** stated that I had to pay cash after the furniture was moved into the truck before his company would move my furniture into storage and I conveyed to ***** that he didn't text or say anything about having to pay cash until he showed up. I conveyed to ***** that I didn't feel comfortable paying cash, but I didn't have a choice since he was already there and ***** promised to give me a receipt for the cash payment. ***** started at 7:30pm and finished loading the truck at 9:15pm and we had to drive 20 min to storage unit. ***** began to be really combative and irritated because I didn't have cash. I went to bank, withdrew $440.00 which included an extra hour for him to return the next day to finish moving furniture from my old home to storage. I gave ***** a total of $540 and ***** and his moving company took my cash, and didn't return the next day like he promised, nor did he give me a receipt as I requested for my records. I called and texted ***** the next day and he refused to respond or keep his word. I now have to pay another moving company to move the furniture out of my house that I paid him for. This was a terrible experience with this moving company and plan on taking them to small claims court. This company has terrible reviews and I wished I knew better and hope they don't rob and take money from other innocent people. I also contacted the police.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Miicha B

    1 star

    07/02/2023

    Damaged washer connection in unit and denied it, had to call emergency maintenance because water ( the owner of moving company) caused damage, damaged my dryer, bedroom furniture, also prolonged move, I had everything packed and ready to go. One bedroom apartment does not take over 3 hours to move. I moved the previous year with more items and further distance. The moving company advertises that they have company vehicles however shows up late with U haul truck.

    Local BBB

    BBB Atlanta & NE Georgia

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