Business ProfileforThomas Hughes Enterprises, Inc
Additional business information
BBB's role in the marketplace is to ensure the public's confidence in advertising and promote trust in business.
In BBB's general review of Thomas Hughes Enterprises, Inc’s website, an advertised claim(s) was found for which we requested written substantiation.
BBB reviews advertising on accredited and non-accredited businesses in every medium. Our request is based on BBB's Code of Advertising Standards that can be found a
https://www.bbb.org/code-of-advertising
BBB's requests are based on these specific codes:
The complete BBB Code of Advertising may be viewed online at https://www.bbb.org/code-of-advertising. For reference to the standards in question, please see the specific guidelines below:
1.0: Basic Principles of the Code
1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
12. Lowest prices, underselling claims
Despite an advertiser's best efforts to ascertain competitive prices, the rapidity with which prices fluctuate and the difficulty of determining prices of all sellers at all times preclude an absolute knowledge of the truth of unqualified underselling/lowest price claims.
12.1 Advertisers must have proper substantiation for all claims prior to dissemination.
12.2 Unqualified underselling claims must be avoided.
12.3 Advertisers can lessen the potential for consumer confusion by appropriate qualifications to any underselling/lowest price claim, such as by stating, if truthful, that the advertiser will meet or beat a lower price.
We contacted the firm regarding the specific advertising below.
https://carpetdepotjonesboro.com/
1. Save up to 10%
2. On top of our guarantee for the best service at the lowest price.
3. Carpet Depot offers an unmatched selection of high quality flooring from top brands.
To date the issue has not been resolved.
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 8295 Tara Blvd, Jonesboro, GA 30236-3112
- BBB File Opened:
- 9/15/2005
- Years in Business:
- 20
- Business Started:
- 10/27/2003
- Business Started Locally:
- 10/27/2003
- Business Incorporated:
- 10/27/2003
- Type of Entity:
- Corporation
- Alternate Business Name
- Carpet Depot Jonesboro
- Business Management
- Mr. Wayne E. Hughes, President
- Mr. Matt Thomas, Vice President
- Contact Information
Principal
- Mr. Wayne E. Hughes, President
Customer Contact
- Mr. Wayne E. Hughes, President
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
03/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
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