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Find a Location

Firesign Design Build, LLC has 1 locations, listed below.

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    Business ProfileforFiresign Design Build, LLC

    Residential General Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/4/2023

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Firesign Design Build, LLC is a full service remodeling business.

    Products & Services

    Light Commercial Remodeling, Residential Remodeling, Exterior Remodeling

    Business Details

    Location of This Business
    112 S Main St, Jonesboro, GA 30236-3530
    BBB File Opened:
    9/15/2022
    Years in Business:
    11
    Business Started:
    5/17/2013
    Business Incorporated:
    5/17/2013
    Accredited Since:
    8/4/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Kimberly Lacy-Lightford, Owner
    Contact Information

    Principal

    • Ms. Kimberly Lacy-Lightford, Owner

    Customer Contact

    • Ms. Kimberly Lacy-Lightford, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/15/2022

    Firesign Design Build LLC was contracted 8/6/2021 with the responsible for the complete restoration of home repairs due to tropical storm Zeta which included wind, water, and tree damage. I was seeking a reputable, knowledgeable and reliable general contractor to perform specific construction services in a workmanlike manner on my behalf in a timely matter. We had several detail discussions about my project, my expectation of open communication, timely scheduling, hiring only professional and qualified contractors and subcontractors qualified to complete job. On August 7, 2021 I made a deposit of $27,520.61 to Firesign Design and signed contract to get project started. FireSign Design did not take the care that a reasonable person/company should exercise to avoid harm to a person or their property. Firesign Design failed to exercise due diligence in accordance with the contract in preventing more damages from happening to my home, under their care. Firesign Design failed their obligation to timely proceed with the project work without delay to matters that were critical to my house safety and timely completion. FireSign Design should have been aware of the tropical rain storms and increment weather that was passing through my area and schedule accordingly. I called ******** and communicated that her failure to resource the work adequately, lack of manpower, low productivity on my project combined with the failure to produce a proper program for planning, supervising and monitoring the work, prevented her from proceeding continuously, and efficiently which was causing critical time delays. On September 16, 2021 my kitchen ceiling collapsed because of water damage due to rain, and once again water intrusion resulted in property damage, *** standard of care and due diligence was breached by the general contractor and subcontractor by ignoring my request to properly dry seal and protect my home. Contractor knowingly performed unpermitted work and breach contract
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

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