ComplaintsforAdventure Air Sports
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Complaint Details
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Initial Complaint
02/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On December 15, 2022 I purchased a pass for my son ***************************. Since purchasing the pass we have only been able to use it one time. Every time we have driven the 30 minutes one way we get turned away. They say they are at captivity or are waiting on parties. This is not fair to my child who does not under stand as he has Autism. I would like a refund. This has been a disappointment and a waste of money and time.Initial Complaint
07/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I visited this establishment on Tuesday July 26 at 2pm. My children were wearing trampoline socks with the exact same tread as the socks that were being sold. They were not permitted to enter unless they were wearing the socks that they were selling due to branding purposes. There is no mention of such policy in their waivers that are required for entry. Would like to know if this a legal policy that is backed by proper documentation.
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Contact Information
425 Ernest W Barrett Pkwy NW STE 3500
Kennesaw, GA 30144-4945
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.