ComplaintsforShiloh Green Community Apartments
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Complaint Details
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Initial Complaint
02/15/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My wife and I have lived here for around 7 months and our A/C has been broken for the majority of our time here. We have submitted 7 service requests to come fix our A/C and they haven't fixed it. I've been to the front office multiple times and have talked to the maintenance team multiple times about fixing our A/C. Everytime maintenance comes they always say it's low on freon and they fill it up but they never fix the leak so over the course of a couple of days the A/C doesn't blow cool air and it's driving our electricity bill through the roof. Maintenance has overall been extremely unhelpful. I feel as if Shiloh Green does not care for our well being. Would recommend to look at other apartment complex's to others who were thinking of moving into Shiloh Green.Initial Complaint
11/29/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My guests vehicle was wrongfully/unlawfully towed at this establishment. As a resident of the complex I have been told that guests park by the leasing office to alleviate parking congestion as it is very bad here in the case that even I a resident on the lease sometimes have to even park at the leasing office by ************ of the complex. They argued to resd the signs for parking but all of the parking signs contradict each other not clarifying who is to park where at this establishment.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.