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          Find a Location

          Drive Automotive Services, Inc. has 53 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Drive Automotive Services, Inc.

              4255 Wade Green Rd Ste 420 Kennesaw, GA 30144

              BBB Accredited Business

            • Service Street

              2039 Scenic Highway 124 Snellville, GA 30078-2680

              BBB Accredited Business

            • Service Street

              3700 Dallas Hwy SW Marietta, GA 30064-5900

              BBB Accredited Business

            • Service Street

              5250 Peachtree Industrial Blvd Peachtree Corners, GA 30071-1552

              BBB Accredited Business

            • Service Street

              12740 Colorado Blvd Denver, CO 80241-2802

              BBB Accredited Business

            Business ProfileDrive Automotive Services, Inc.

            Auto Services
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            4255 Wade Green Rd Ste 420

            Kennesaw, GA 30144

            Visit Website
            Email this Business

            Business hours

            7:00 AM - 7:00 PM
            Business Hours
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            Closed

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            Customer Reviews

            1.14/5

            Average of 43 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            91 complaints closed in last 3 years

            41 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/12/2004

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Drive Automotive Services, Inc. provide vehicle repair and maintenance services. 

            Products & Services

            Automotive Repair, Diesel Repair, Seasonal Inspection

            Business Details

            This is a multi-location business.

            Find a Location

            Drive Automotive Services, Inc. has 53 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Drive Automotive Services, Inc.

                4255 Wade Green Rd Ste 420 Kennesaw, GA 30144

                BBB Accredited Business

              • Service Street

                2039 Scenic Highway 124 Snellville, GA 30078-2680

                BBB Accredited Business

              • Service Street

                3700 Dallas Hwy SW Marietta, GA 30064-5900

                BBB Accredited Business

              • Service Street

                5250 Peachtree Industrial Blvd Peachtree Corners, GA 30071-1552

                BBB Accredited Business

              • Service Street

                12740 Colorado Blvd Denver, CO 80241-2802

                BBB Accredited Business
              Headquarters
              4255 Wade Green Rd Ste 420, Kennesaw, GA 30144
              Email this Business
              BBB File Opened:
              10/25/1999
              Years in Business:
              38
              Business Started:
              1/1/1986
              Accredited Since:
              1/12/2004
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Elite Automotive
              • Pioneer Automotive
              • Pride Auto Care
              • Kerry's Car Care
              • Aloha Auto Care
              • Cinco Tire & Automotive
              • Fulshear Tire & Automotive
              • Service Street, Kerry's Car Care, Pride Auto Care, Cinco, Fulshear, Aloha, Pioneer, Elite
              • Service Street
              Hours of Operation

              Primary

              M:
              7:00 AM - 7:00 PM
              T:
              7:00 AM - 7:00 PM
              W:
              7:00 AM - 7:00 PM
              Th:
              7:00 AM - 7:00 PM
              F:
              7:00 AM - 7:00 PM
              Sa:
              7:00 AM - 7:00 PM
              Su:
              Closed
              Business Management
              • Ms. Beth Dunlap, Account Manager
              Contact Information

              Principal

              • Ms. Beth Dunlap, Account Manager

              Customer Contact

              • Ms. Beth Dunlap, Account Manager
              Additional Contact Information

              Fax Numbers

              • (678) 290-0190
                Primary Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              91 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/30/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              I had brought my truck in for a service based on an in network provider for maxcare. Which I am supposed to have ****** dollar detectable. which they said I would have to pay extra for the fix on top of the detectable. Which I did. The truck was there for a starter which did get replaced and the truck had zero issues before that went out. In my own findings yes have to remove a motor mount and exhaust manifold to get to the starter. After getting my tuck back I now have an exhaust leak that they say is from a catalytic converter that wasn't there before I brought it to service street. I want the exhaust leak fixed at no extra cost and for my truck to be repaired in the same condition that I brought it in.
              Read More
              Read 90 More Complaints

              Customer Reviews

              43 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Dan C

              06/07/2024

              Scheduled appointment and dropped off the night before. Holiday weekend so they were closed on Monday. They never called me during the day so I stopped by mid day to check still not done. Called at 6 they still had not done the diagnostics. Couldnt get there in time to get vehicle now, and I was heading out of town for the week. I called on Wednesday they still had not done anything with my vehicle. Went to pick it up Monday nothing was done still. My battery was now dead and all lights flashing in instrument cluster. Their response to me was they just couldnt get it back in the shop. You had a whole week. I also had an appointment. I have emailed corporate with no response. I will not be using them again and word of mouth travels fast.

              Drive Automotive Services, Inc. Response

              06/10/2024

              Hello ***********************, Thank you for taking the time to leave ** feedback about your experience with us. We are sorry to hear you had a frustrating experience and that your visit was not up to the standards we strive for. Unfortunately, the most recent visit to the ******* AZ location we are showing is from 3/29/2022. The most recent visit to the ****** AZ location we are showing is from 6/6/2020. We would like to get some more details about your experience with us. If you'd be willing to provide more feedback, we can assist you further. Wed like the opportunity to turn your experience around. Please reach out to us at your earliest convenience to discuss how we can turn this experience into a positive one.Once again, I do apologize for your experience and frustration in this matter. Please feel free to reply with any questions and/or concerns you may have in this matter. Thank you,Kerrys ********
              Read 42 More Customer Reviews

              Local BBB

              BBB Atlanta & NE Georgia

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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