ComplaintsforCactus Carwash
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Complaint Details
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Initial Complaint
04/29/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
/Date of service: 04/29/2023 I took my car to Cactus Car Wash in **************** location at 09:58 am. I went inside to make a payment and went back to check on my car while it was going through the drive-through car wash and saw that the back bumper was hanging!!! I took a picture of two workers trying to put it back and a clear picture of the bump on the car afterward. I asked for the manager to complain and he came to tell me that I am a liar and that damage was there before!!! I could not believe that was happening. I didn't have any car accidents or dent in my car. I know the condition of my car!!! I am asking corporate to pay for the damage to my car and take a closer look at their employees.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.