Business ProfileforAtlanta Luxury Motors Kennesaw

I test drive a Kia ** in September 2023 at ALM Kennesaw. I liked the car but was looking for one with lower mileage. They were able to find a vehicle in their inventory and have it shipped to their location. On the day of the sale I met with my sales person *****, and he showed me the vehicle and we took it for another test drive. I had to go and pick up money orders for the down payment on the vehicle, and when I returned the vehicle no longer had any floor mats. When asked, ***** told me he would pull mats out of a different car, and assured me it was a mistake. I was then given the run around and told Id have to come back at a later date to pickup the floor mats, and the drive shift k*** which was already missing when I test drive the vehicle originally. I have contacted ***** countless times via cell, and I have driven to the store multiple times. Each time I am brushed off, told that they dont know anything about it, or that theyll get mats out of another car and get them to me next week. Unfortunately they have never contacted me, I cannot get ahold of anyone if I ask to speak to a manager, and the line is just disconnected while the place me on hold. I am seeking the floor mats. Nothing else, no arguments or strife, simply the floor mats so I can continue on with my life. I truly have had a very disappointing experience purchasing my first car, and wont leave the dealership in the future without everything I paid money for.