Business ProfileforRytech Water Damage Specialists

In Sept 2023, my ins. company referred Rytech to complete some water mitigation services at my home. Rytech came out and serviced my home in a timely manner, however my bathtub was damaged in the process. I am not sure what the technician dropped in the tub, but it left a hole. Rytech also did not place any drop cloths on my new flooring or staircase which resulted in additional damage. The technicians traveled up and down my stairs with flooring, drywall, vanity, several pieces of heavy equipment etc. I advised my ins. company of the damaged tub and I was advised to contact Rytech. I have reached out to Rytech concerning the damage, however they stated that they are not liable because they have pictures of before, during, and after their work. They also stated that I am contacting them 2 months after the completed job. I advised Rytech that my ins. adjuster left the company so I had to wait until I was assigned a new adjuster in Oct. My home is located in GA and I reside in CA so I did not learn about the damage until late Oct/Nov when the contractor came to my home. Before the contractor began work on my home, I had pictures taken of my entire home so I would know the condition of my home.My tub was not damaged prior to Rytech working at my home. I have emailed *************************** and *********************** to provide a copy of the pictures reviewed to make their determination, however I did not receive anything. If my tub was damaged prior to Rytech coming to my home, they would have notified me of the damage as the technician was thorough. The technicians placed the toilet and other items in my tub so they would have seen the hole if it was there prior. I have tried to resolve the issue but ***** stopped responding. I feel the damage was accidental, however I am requesting that Rytech cover the damages to make me whole. I am also requesting Rytechs liability insurance and bond information, but I have not received a response. Tub $750 haul $150 Floor $700 repolish steps