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Complaint Details
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Initial Complaint
08/18/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
Hello,I received a text message from "***************" on 7/29 and was told I was selected to be personal assistant after they saw my resume on ZipRecruiter. They told me they would send me a check from one of their sponsors the following week and I would buy supplies for a group home. I received the check 8/10 from Clayton Signs and the funds became available 8/12. I informed **** and she told me the group home and her decided to do a monetary donation. She then asked me to get money orders totaling $4000 and overnight them via Fed Ex to an address in ******** (listed in PDF attached). On 8/15 my bank notified me that the check had been returned. I called Clayton's on 8/16 and they informed me that it was a reproduction of their check but it was not their exact checks and that they had heard about this **** *** previously but that she does not work with the company. Also on 8/16 my bank notified me that the check had been returned due to the account being closed. Due to the check being returned my account is now negative.Business response
08/19/2022
Clayton Signs **** in no way is associated or has ever been associated with anyone by the name of **** *** or with a company by the name of Lumanity. Clayton Signs *** has filed a police report into this fraudulent activity and seeks to prosecute all guilty participants. We received a copy of a fraudulent check with Clayton Signs listed on it from ************************************* on Tuesday 08/16/2022. We have given the copy of the fraudulent check and all other documentation received from ************************************* and the BBB over our local police department for investigation.Customer response
08/19/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. However, I would like the police report case # and the police department's phone # so that I may also follow up on this.
Sincerely,
*************************************
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Contact Information
5198 N Lake Drive
Lake City, GA 30260-3584
Business hours
Today,Closed
MMonday | 8:00 AM - 4:45 PM |
---|---|
TTuesday | 8:00 AM - 4:45 PM |
WWednesday | 8:00 AM - 4:45 PM |
ThThursday | 8:00 AM - 4:45 PM |
FFriday | 8:00 AM - 4:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.