ComplaintsforJCI Flooring, LLC
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Complaint Details
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Initial Complaint
04/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We hired this company to put in laminate floors in 2020. One year later we started seeing problems. In the past year, the floors have completely come apart and the entire floor is buckling. There are cracked boards and the floor had to be duct taped down. We have notified them of the issues and they told us they were filing a claim. They refuse to call us back or schedule a time to come to our house. We've sent them numerous texts, photos, and video of the floors and they refuse to help us. I've seen similar complaints now online about their work.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.