![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforPerez Irrigation
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I had ****** Perez install artificial turf in my front yard. I paid over 10k for labor and materials. It's been about a year and during the install ****** had cut all the sprinkler lines to the homeowners association i belong to(lenox park). ****** would not fix them and i had to hire another crew and fix the ones we found. There seems to be another problem and I am trying to get ****** to fix it. The hole keeps growing and I've contacted ****** on multiple times including three times this week. I fixed the hole two weeks ago and the hole reappeared, so ****** needs to fix it. I have no idea what he did in this area. It seems like it may be a problem with the flow well he installed. I need some assistance in getting in touch with him. ****** cell ************Business response
10/11/2022
the complaintant ************************* has the wrong person and company, it is address to **** Perez Perez Irrigation, which is ****** compant, but in his complaint he calls the person ****** Perez, also **** has never installed artificial turf and his trade is irrigation and would know how to fix any irrigation problem.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.