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ComplaintsforSimply Septic Services, Inc.
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Complaint Details
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Initial Complaint
12/29/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I was charged $2390.50 just to get my septic tank pumped which it had been done earlier this year they never fixed the problem all he said you have warranty for a year and all that means he will pump it again but my septic tank has a problem with the lines not draining and it was not fixed they basically robed me.Business response
12/29/2022
We are sorry for the troubles you are having with your system. You were not just charged to pump your tank. You were charged for pumping the tank and the water out of the drain field, clear the main line back to the house, removing and replacing the rear Baffle and other things. The ************** field filled up the truck. We offer lifetime replacement warranties on the parts that were installed. Please give us a call at ************ and we would be happy to come put and look at it for you. The resent rains and could weather have caused problems for a lot of people and you may just be experiencing that and not need new drain lines.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.