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Find a Location

US Auto Sales has 46 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • US Auto Sales

      PO Box 1433 Lawrenceville, GA 30046-1433

    • US Auto Sales

      2875 University Pkwy Lawrenceville, GA 30043-6752

    • US Auto Sales

      2705 Atlanta Hwy Athens, GA 30606-3340

    • US Auto Sales

      202 Buford Dr Lawrenceville, GA 30046-4946

    • US Auto Sales

      3192 Emory St NW Covington, GA 30014-1308

    Business ProfileforUS Auto Sales

    Used Car Dealers
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    Additional business information

    Additional Info:

    According to US Auto Sales' Website, https://myaccount.wpmservicing.com/usAutoWelcome, Westlake Portfolio Management (WPM) will provide servicing for all US Auto loan payments, per the terms of the agreement made between US Auto Sales and their customers.


    See all additional business information

    At-a-glance

    Customer Reviews

    1.04/5stars

    Average of 225 Customer Reviews

    Customer Complaints

    550 complaints closed in last 3 years

    57 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Dear Valued Customers,
    Please be advised that effective May 22, 2023, the servicing of the account
    referenced above will be transferred from U.S. Auto Finance, Inc ("US
    Auto") to Westlake Portfolio Management, LLC (“Westlake”). Starting from the
    effective date, Westlake will service your account and all future payments
    should be remitted to Westlake. This transfer does not affect any of the terms,
    conditions or obligations of your contract other than who services your
    account.
    Westlake will be contacting you regarding this transfer.
    Should you have any questions or concerns, you may contact Westlake’s
    Customer Service: (888) 239-0153, Mon - Fri 5 AM - 9 PM, Sat 5 AM - 2 PM,
    Sun. 5:00 AM - 2:00 PM (Pacific Time) or by email at
    [email protected].
    In the event your account payments were set up with automatic ACH, as of
    May 21, 2023, these payments will no longer be processed. You may make
    payments by mailing checks or money orders to the following mailing address:
    Westlake Portfolio Management
    PO Box 847405
    Los Angeles CA 90084-7405
    Other Payment Options: You can also pay with cash at the following vendors:
    • Payment by phone, using your personal checking account: (888) 239-0153
    • Payment by phone, using your ATM debit card: (888) 239-0153
    • Online payment, using your personal checking account, or ATM debit card.
    http://www.paynearme.com/WestlakePortfolio
    • MoneyGram wire transfer: (800) MONEYGRAM (Code: 17060)
    • You can also make payments online at myaccount.wpmservicing.com
    You can also make a payment over the phone, using either your checking
    account or a debit card, by calling us at (888) 239-0153.
    It has been our pleasure to service your account and wish you a successful
    relationship with Westlake.
    Thank you.
    U.S. Auto Finance, Inc

     

    Products & Services

    US Auto Sales company offers the following services:

    Used Car Dealers, Auto Services

    Business Details

    This is a multi-location business.

    Find a Location

    US Auto Sales has 46 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • US Auto Sales

        PO Box 1433 Lawrenceville, GA 30046-1433

      • US Auto Sales

        2875 University Pkwy Lawrenceville, GA 30043-6752

      • US Auto Sales

        2705 Atlanta Hwy Athens, GA 30606-3340

      • US Auto Sales

        202 Buford Dr Lawrenceville, GA 30046-4946

      • US Auto Sales

        3192 Emory St NW Covington, GA 30014-1308

      Headquarters
      PO Box 1433, Lawrenceville, GA 30046-1433
      BBB File Opened:
      3/3/2003
      Business Started:
      9/22/1992
      Business Incorporated:
      9/22/1992
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • U.S. Auto Sales, Inc.
      • Us Auto
      Hours of Operation

      Primary

      M:
      Closed
      T:
      Closed
      W:
      Closed
      Th:
      Closed
      F:
      Closed
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. B Andersen, President/CEO
      • Ms. C Browne, Compliance Manager
      Contact Information

      Principal

      • Ms. C Browne, Compliance Manager

      Customer Contact

      • Ms. C Browne, Compliance Manager
      Additional Contact Information

      Fax Numbers

      • (770) 280-2798
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      550 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/06/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      BBB unable to locate business
      I originally bought my car in January 2023. I had initial problem with the check engine light that I contacted the warranty company and they would not cover it then come to find out US auto went out of business and I was paying West portfolio and are they a collection agency if they are are they collecting on behalf of someone thats in bankruptcy? I also have a question about they did not have the purchase sticker in the window correctly. They had to do not buy not for sale sign in big bold, yellow yellow letters, but they sold it to me anyway.

      Customer Reviews

      225 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Andrew B

      1 star

      07/01/2024

      I had got a Kia suv from us auto sale I had the truck 8 months so the truck just start messsing up the motor went out some they said about my vale so I start to call the us auto sale cause I just had gave them 540 for the month of march and so they come to tell me the company is close and they went and bankrupt so I start telling them I was paying for a warranty they said call the warranty number I call them. They told me they not accepting no us auto sale cars so I am like what is I am paying a warranty for so they wouldn’t accept the truck they wanted me to pay 7000 to get it fix which it was a recall on the motor they never fix it I told them I can’t afford 7000 to get the truck fix still pay 540 car note and they couldn’t give me a rental to get to work cause they said they don’t have any cars cause it was close so I am like what do y’all really want me to do I can’t afford all that n catch Uber and Lyft to work like I am not rich I am just trying to make it n pay my bills I has always kept my truck note payment up so the truck was and the Kia dealership and Duluth ga I ask them what should I do nobody could help me n I was asking everybody for help my house had caught on fire so then I was homeless with no house a car I had just gave my last to broke down n I couldn’t get nobody to help me so at that point I didn’t have money or nothing to fall back on cause I just had paid my bills so I was broke I had to call Red Cross to try to help me with finding a place to stay and now they put it on my credit report I Am just asking now That I want this to be remove off my credit because it not my fault the business with out and then they didn’t reach out to me I didn’t know about that into my truck motor went out and I just start finding out all kind of information about them and I don’t know y they sold me a bad truck knowing they was closing n 7 to 8 months I just need to truck off my credit the person who on it now is Wakefield and associate

      Local BBB

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