ComplaintsforDental Partners of Swga
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Complaint Details
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Initial Complaint
11/16/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
Around the first o his year 2021, i went to a regular scheduled appoint appointment . After a few months I received a bill and was it is now to 98. 60 I called my insurance carrier and they told me that Dental Partners has elected to op out of there my of my covered company and would no longer take my insurance. Dental Partners should have told me that they no longer take my insurance as payment for services. But they did not tell me that until after I asked why I was getting a bill from them.Business response
01/10/2022
Business Response /* (1000, 5, 2021/11/26) */ Contact Name and Title: ******* R *****, Mgr Contact Phone: XXXXXXXXXX Contact Email: ******@mydentalpartners.com Upon speaking with Mr. ******** at approximately 8:45AM today, the complaint has been resolved. Thank you, ******* ***** Operations Manager
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.