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Cimar Kennels has 1 locations, listed below.

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    Business ProfileforCimar Kennels

    Pet Kennels

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    288 Amour Way SW, Lilburn, GA 30047-6403
    BBB File Opened:
    10/21/2020
    Business Management
    • Complaint Handler
    Contact Information

    Principal

    • Complaint Handler

    Customer Contact

    • Complaint Handler
    Additional Contact Information

    Email Addresses

    Industry Tip

    Pet Sitter or Boarding Facility? Tips on How to Choose

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On June 7th 2023, ***** told us that ***** and **** were hers and I could have whichever she did not pick. After confirming this again on June the 9th, via email, we sent in our deposit. On June the 23rd, she said she was keeping ****, and ***** was available. On July the 3rd she offered to bring us the dog at the end of July to the ********** dog show, at which time she tried to pressure me into letting her show him. I expressed that we were not interest in showing him. On July the 5th I began reaching out when she stop replying. She now stated that she might keep ***** instead of ****. On the 11th she finally called me back and asked if she could crop his ears and show him, after declining, she ignored my repeated calls and messages. On the 23rd of July, late evening, she sent me a long rambling message about how the owner of ***** changed her mind and now wanted *****. She was keeping ****, so I no longer had a pick, or a dog. She tried to convince me to take a bunch of other dogs that she was showing. ***** was unsympathetic, and said we could have our money back. Now she refuses to send us our money, and is trying to sell me another dog. I have documentation of every conversation. I see that I am not the only one who has experienced this. I will seek restitution in court. She has tried to twist her side of the story, but these are the facts.
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    Customer Reviews

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