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Business ProfileforMulti Autos
At-a-glance
Related Categories
Business Details
- Location of This Business
- 4064 Lawrenceville Hwy NW, Lilburn, GA 30047-2205
- BBB File Opened:
- 10/20/2020
- Years in Business:
- 6
- Business Started:
- 6/28/2018
- Type of Entity:
- Sole Proprietorship
- Business Management
- Mr. Mike Aslam, Owner
- Contact Information
Principal
- Mr. Mike Aslam, Owner
Customer Contact
- Mr. Mike Aslam, Owner
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
9 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Diana N
02/28/2024
Multi Autos Response
03/01/2024
That is not TRUE AT ALL!!!, The truck drives perfectly fine, Its a 2019 FRONTIER with Low Low miles, We received the call on monday because that was first working day after the truck was sold, she mention that truck wont start and she would like to return it, We requested her to bring us the truck so we can take a look at it and like any dealership we tried to keep the deal together, But she insisted on retunring,. So we called the Husband since the truck was for him he was actual buyer, First he said, no the truck is fine and he loves it but wife insisting to return it, then we asked if they had any issues, he said yes the truck dint start the next day so he had to use jump box to start the vehicle but since then the truck is fine, he mentioned he had to but the jumper cables so we asked for the receipt & offered to reimburse that amount as a courtesy, they dint had any receipt, then he mentioned he put a new battery on the truck , we asked him to send us receipt but again he dint had any receipt, we asked him very politely if there is anything we can do to keep this deal together, he said oh actually after we left your place we found another truck with better deal so now we dont need this truck thats why we will not keep it,.
We said thats fine and bring the truck and the check will be mailed out to you,.
NOT A SINGLE TIME WE MISSED HER CALL OR TEXT, WITH IN 3 DAYS THE ***** TRACKING NUMBER WAS PROVIDED TO HER.
OUR MANAGER ***** WAS IN TOUCH THE WHOLE TIME ON EVERY SINGLE STEP,.
USUALLY WE DONOT TAKE CREDIT CARDS AT ALL , BUT SHE GAVE US A CARD SAYING ITS DEBIT CARD BUT IT WAS ACTUALLY CREDIT ***** AFTER IT WENT THROUGH SHE SAID OH MY MISTAKE I GAVE YOU WRONG ***** ON MONDAY SHE SAID SHE HAS CHARGED BACK THE ***** AND ALSO MENTIONED SHE HAS DONE THIS BEFORE AND SHE KNEW SHE WAS GIVING US CREDIT *****.
We even told her if you had to return the vehicle you should have talked to us before charging back credit card, because it can be an issue for us with credit card company.
*********************** review is nothing BUT A LIE!!!
We work really hard every single day to keep up with our ratings by providing the best customer service we possibly can,.
EVEN TODAY VEHICLE IS HERE on 03/01/2024, AND WE HAVE NO OBJECTION TO COME AND INSPECT THE **** I GURANTEE IT WILL START WITHOUT ANY SUPPORT NEEDED,.
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