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Find a Location

Multi Autos has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Multi Autos

      4064 Lawrenceville Hwy NW Lilburn, GA 30047-2205

    Business ProfileforMulti Autos

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    4064 Lawrenceville Hwy NW, Lilburn, GA 30047-2205
    BBB File Opened:
    10/20/2020
    Years in Business:
    6
    Business Started:
    6/28/2018
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Mike Aslam, Owner
    Contact Information

    Principal

    • Mr. Mike Aslam, Owner

    Customer Contact

    • Mr. Mike Aslam, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In early August, I found a used 2015 ***** fit on market place. I went out for a test drive. I immediately heard a funny noise turning it on and was dismissed. Said they didnt hear it. I brought up other concerns that were also excused. I started to have second thoughts and they convinced me the car is great. Thats why they supposedly dont haggle price because the cars are so great already. I didnt have enough cash on me, and they werent going to flex the price. Sales person started asking invasive question about how much money I have in my bank account. I said Id be willing to with draw up to $1000 more. He takes my $10k cash to his boss who then keeps it. Comes back and says I need to get $3k. I said I would try to go to the bank and needed to think. The sales person and manager insist they send the sales person with me. Not only does the man ride with me to to the bank, he stands in line with me over my shoulder guiding me on making my withdrawal. Im a small female 100s of miles from home. So at this point Im just uncomfortable, they have my cash, and my other car. I end up cracking and buying the car and the bogus warranty. Immediately with in a day the issues started. I called them, and they said use the warranty. The warranty doesnt cover ANY of it. The car has $2000+ repairs needed and the dealership dismissed me at purchase and after purchase. I feel they were not honest about the car. I feel they took advantage and used intimidation to pressure me. This car was not as advertised and now I am responsible for the cost of the car, the ineffective warranty, and the thousands in repairs. They do not care. This is unethical. I want to give the car back. Ive been trying since the week I bought it. They either need to take responsibility for some of the repairs or take the car back. I will not rest about it. I have a witness and texts from me to someone about my experience during the transaction.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Diana N

    1 star

    02/28/2024

    I have contacted an attorney today because we were sold a truck and paid cash for it on Saturday 2/24. Saturday night the truck would not start. We charged the battery and on Sunday it would not start again. On Monday it would not start and we called Multi Autos requesting our money back. We were told to bring the truck in on Monday and we did and they would not give us our money back at all!! It is now 4 days later and they will not return texts or calls. My attorney is taking over now but BEWARE!! DO NOT BUY FROM THIS USED CAR DEALER!!!!!!

    Multi Autos Response

    03/01/2024

    That is not TRUE AT ALL!!!, The truck drives perfectly fine, Its a 2019 FRONTIER with Low Low miles, We received the call on monday because that was first working day after the truck was sold, she mention that truck wont start and she would like to return it, We requested her to bring us the truck so we can take a look at it and like any dealership we tried to keep the deal together, But she insisted on retunring,. So we called the Husband since the truck was for him he was actual buyer, First he said, no the truck is fine and he loves it but wife insisting to return it, then we asked if they had any issues, he said yes the truck dint start the next day so he had to use jump box to start the vehicle but since then the truck is fine, he mentioned he had to but the jumper cables so we asked for the receipt & offered to reimburse that amount as a courtesy, they dint had any receipt, then he mentioned he put a new battery on the truck , we asked him to send us receipt but again he dint had any receipt, we asked him very politely if there is anything we can do to keep this deal together, he said oh actually after we left your place we found another truck with better deal so now we dont need this truck thats why we will not keep it,. 

    We said thats fine and bring the truck and the check will be mailed out to you,. 

    NOT A SINGLE TIME WE MISSED HER CALL OR TEXT, WITH IN 3 DAYS THE ***** TRACKING NUMBER WAS PROVIDED TO HER.

    OUR MANAGER ***** WAS IN TOUCH THE WHOLE TIME ON EVERY SINGLE STEP,. 

    USUALLY WE DONOT TAKE CREDIT CARDS AT ALL , BUT SHE GAVE US A CARD SAYING ITS DEBIT CARD BUT IT WAS ACTUALLY CREDIT ***** AFTER IT WENT THROUGH SHE SAID OH MY MISTAKE I GAVE YOU WRONG ***** ON MONDAY SHE SAID SHE HAS CHARGED BACK THE ***** AND ALSO MENTIONED SHE HAS DONE THIS BEFORE AND SHE KNEW SHE WAS GIVING US CREDIT *****. 

    We even told her if you had to return the vehicle you should have talked to us before charging back credit card, because it can be an issue for us with credit card company.

     

    *********************** review is nothing BUT A LIE!!!

    We work really hard every single day to keep up with our ratings by providing the best customer service we possibly can,.

    EVEN TODAY VEHICLE IS HERE on 03/01/2024, AND WE HAVE NO OBJECTION TO COME AND INSPECT THE **** I GURANTEE IT WILL START WITHOUT ANY SUPPORT NEEDED,. 

     

     

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