ComplaintsforSwayzees Repairs
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Complaint Details
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Initial Complaint
05/28/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired the business to help me replace/resolve an issue with the drain in my walk-in shower. I noticed that some cracking around the drain. It was NOT leaking yet but I knew that it was just a matter of time. So they came in and replaced the drain and told me to wait 24 to 48 hours for the seal to dry. Charged me ****** with no receipt and only the money sent to them through the Cash app to be a paper trail of the work. I took a shower Monday morning and it leaked really badly into my basement. I called the number for the business and left several text messages. A week passed and still no word from the business. He tried to reschedule again and still no contact from them. I have had other businesses give me quote to resolve the issue. They are telling me that the shower pan is broken and it will take 2000 to 3500 to resolve the issue. I am getting two more quotes from other plumbers to see the extent that I am going to have to pay to fix a problem that I did not have in the beginning of this journey.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.