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Find a Location

Autonation Toyota Thornton Road has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAutonation Toyota Thornton Road

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.4/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    22 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers new and used automobiles.

    Business Details

    This is a multi-location business.

    Find a Location

    Autonation Toyota Thornton Road has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      1000 Blairs Bridge Rd, Lithia Springs, GA 30122
      BBB File Opened:
      5/1/1991
      Years in Business:
      33
      Business Started:
      4/1/1991
      Business Started Locally:
      4/20/2000
      Business Incorporated:
      4/20/2000
      Type of Entity:
      Corporation
      Alternate Business Name
      • Team Toyota
      • Autonation Imports of Lithia Springs, Inc.
      • Team Scion
      Contact Information

      Customer Contact

      • Mr. Joseph Brannen, General Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      22 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/25/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      the driver's seat of my Toyota Corolla Cross ******************************************************************************* June 2023, I have visited the workshop about 10 times and they have not been able to fix it, they put a s**** like someone who repairs a drywall, and they also blame Toyota for having problems with new models always.
      Read More

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Pete C

      1 star

      04/27/2024

      I understand why car salespeople have such bad reputations. The salespeople I dealt with made a deal with me, in writing, and then refused to honor it. I made an offer that was originally rejected. The next day I was contacted by the a more senior member of the sales team named ***** who then accepted the offer I made the day before. I then agreed to come down later that day to purchase and take delivery and said I would notify him when I was on my way, as the dealership was an hour and a half away. Just before leaving for the dealership I called and talked with the person that accepted my offer and he told me another person was looking at the car and was trying to make a deal for it. When I tried to pin him down about whether the car would be there when I arrived, he would not commit. He said he would call me back in 5 minutes; which he did not. When I tried to call him back after 15 minutes, he hung up on me as his phone was ringing. I then texted him explaining that he and his dealership were in breach of contract after his offer and my acceptance of the price and my stated intention to travel to purchase and take delivery. I also added that I had grounds for suing them for said breach of contract if they did not sell me the car that day as was agreed upon by both parties. I then immediately got a call back from a DIFFERENT guy (at least the caller ID was different from Lamin) and the guy told me he didn't appreciate me threatening him and that he now refused to sell me the car at all. He started talking over me when I tried to say we had made a deal, and I hung up on him because I was angry about their failure to honor our agreement. BUYERS BEWARE is all I can say.

      Local BBB

      BBB Atlanta & NE Georgia

      BBB Reports On

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