ComplaintsforJETTING JOHNNY LLC
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Complaint Details
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Initial Complaint
11/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In January 2023 I paid Jetting Johnny LLC aka Johnny ********** $5000 to replace a clogged sewer line. In June my contractors noticed the work was not done Johnny came back out and did spot work instead of replacing the full line which we discussed and is documented on my invoices and estimates. I was under the impression he was replacing the full line since that is what we discussed. In September I noticed the shower began to backup and flood just as it did in January. Johnny came out twice since September to snake the line, but the problem persists. When he came out the 2nd time in October, he tells me that there is a spot inside that is still bad. I ask how can that be when I paid you to replace the sewer line inside? He is now switching his story saying I only paid him to fix the pipe by the toilet. I told him that was a lie. I had photos and receipts. My receipts show I paid him for 10 feet of piping, the photos do not reflect it. I begged and pleaded with him to just come back and make it right and complete the job I paid him to do. He refused to take any responsibility in the matter. I decided to look him up and learned he is not licensed. Again, I paid him for 10 feet worth of pipe, which he did NOT install. Throughout the entire process I have been patient and understanding with Johnny, but I am fed up with his actions and shady business practices. I can no longer tolerate or accept this type of treatment.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.