8 Customer Reviews
Review from William L
5 stars07/20/2024
I was impressed by the level of professionalism and care that Star Moving Services showed during our move. They were punctual, efficient, and made sure everything arrived at our new home safely! Thank you Star Moving!Review from Shayla B
5 stars07/17/2024
Recently used Star Moving for a whole house move, 4 bedrooms. Reasonable price: $2200. Movers arrived on time n got straight to work. Finished right at the estimated time with no damage to furniture or house. Movers were professional and pleasant. Definitely will use Star Moving again for any future moving needs. Highly recommend!
Star Moving Services Response
07/19/2024
Thank you for choosing us! We appreciate your business!Review from Candice J
5 stars07/17/2024
These days it can be so hard to find good businesses, where you experience real customer service and professionalism. I had such a great experience. This was my first real big move, and I was nervous. I had A LOT of boxes and heavy furniture. They took away a load of stress from me, in how the owner made the process so smooth. He explained everything concerning the process and what to expect. I was able to actually feel less anxious and more excited about my new beginning. I didnt have to feel like I wasted my money either. They were punctual, respectful, and they know how to make you feel like a valued client.Review from Latisha T
5 stars07/17/2024
Star moving services provided excellent service. The booking process was easy. **************** rep was friendly and professional. They showed up and packed our items carefully before moving to our new place. They unpacked our items at our new home. They even disassembled and reassembled our beds. Nothing was broken. It was a wonderful stress-free move. Thank you!!!Review from Walter R
5 stars07/17/2024
It went way better than I expected too! They employees were so professional and hard working that they even got it done way faster than I thought it would. I would definitely recommend them to anybody I know needing a moving service!Review from Omar S
1 star04/19/2024
I was given an estimate for 135 per hour for 2 helpers for a small move less than 3 miles away. The movers we scheduled to show up at 1230p but showed up after 130p. When the movers showed up only one employee helped. After breaking my dresser they attempted to fix it to only make it worse. After loading my stuff on the trailer under an hour the driver decided to drive to the gas station to run up the time and take advantage of me. When confronted they demanded more money before they unloaded my stuff. I then called the cops to resolved the matter. The movers then created a false contract with my signature stating they arrived at 1030a and worked until 130p. I was then forced to pay for an extra two hour of work they didn't complete. The job was not finished and I have to wait for the bank to resolved my dispute. This was the worse experience I've had with any moving company. Stay away from these scammersStar Moving Services Response
07/17/2024
We apologize for your recent experience ****. We were booked by you for a same day move to help accommodate your moving needs. Upon arrival our pros reported that you included a large fish tank & stated you were only paying for 1 hour when you were charged $150/hr with a 2 hour minimum and a travel charge of $125 per our conversation and the signed contract. They also stated that the moving manager had to call the police because you threatened to harm one of the movers and call on your guys to harm them because of the 2 hour minimum. We are saddened to hear that we were unable to satisfy your move.Again, we apologize for your experience.It is unfortunate that we were not able to meet your expectations during your move as Star Moving Services and our pros strive to give our clients an exceptional and pleasant moving *************************************** pros are committed to resolving your issue immediately. Please contact our customer service line at **************. Please reach out to our support team as we would love to get this resolved quickly for you!Review from Pamela B
5 stars05/04/2023
Star Moving Services was very professional and efficient movers with excellent organization skills during packing, and transported my belongings with care.Review from Angela D
5 stars05/04/2023
My experience with star moving services was excellent. I dealt with other moving services in the past and it was a calamity. But star moving services was 100% guaranteed an amazing moving company. They made sure that they took extra caution when it comes to my items and the movers move fast and handle your items with care. I will definitely recommend this company to anyone that needs moving services.
Customer Review Rating
Average of 8 Customer Reviews
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